This website is operated by and on behalf of HOLISTIC BALANCE SDN BHD & HeartSanctuary – (“HBSB”).
This privacy policy applies to personal information HBSB may collect through this website, and to other information we may collect in the course of our business. It does not apply to personal information relating to HBSB’s own employees. HBSB recognizes and respects the privacy of the individuals whose personal information it collects, uses and otherwise processes in the course of its business.
Collection of Your Personal Information
Personal information you provide
HBSB collects personal information about individuals when specifically, and knowingly provided by such individuals for purposes disclosed or otherwise known to them when they provide their information or for the wider purposes set out below. This includes, for example, voluntary submission of an email address for our news email update list, providing a business card in a meeting, registering via HBSB website or sending us an email which includes personal information about you, or providing basic details for building security purposes when you enter HBSB premises. Unless we explain otherwise at the time, providing personal information that we request is optional and disclosures are made voluntarily.
Automatic collection of your personal information
We collect certain information by automated means when you visit our premises or websites. In particular:
Our websites use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for evaluating your use of the website, compiling reports on website activity, and providing other services relating to website activity and internet usage for us and our affiliates. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out herein.
Collection of your personal information from third party sources
If you are involved in a business relationship with us, we may also obtain some limited information about you indirectly, for example when your colleagues give us your contact details and information about your role, or from publicly available sources such as the Internet and/or subscription-based services.
Use of Your Personal Information
We may use the information we collect about you for purposes which are made clear to you (or which you already know) when you provide your information or for the following purposes:
Business-related purposes
protecting the security and integrity of our premises, websites and other information technology systems.
Legal and compliance purposes
- protecting ourselves and our employees and business counterparties against fraud and other criminal activity, and co-operating with law enforcement and other regulatory agencies;
- exercising and defending our legal rights and legal claims made against us; and
- complying with our legal and regulatory obligations.
Except as otherwise allowed by this policy, HBSB will not trade, sell, or rent personal information but may collect, or provide aggregate statistics about its websites and their users to other parties who do not provide services directly to HBSB .
Disclosures
HBSB entities may share personal information about you between themselves, and they may disclose your personal information to technology and other service providers, including professional advisors, who hold and process the information on their behalf.
HBSB may also disclose your personal information if it has a good faith belief that this is necessary for the legal and compliance purposes set out above. For these purposes, we may, for example, disclose information about you to courts and litigation counterparties, insurers, the police and other competent governmental authorities.
Opt Out
If you no longer wish to receive our marketing communications, you may opt out of receiving them by following the instructions included in each newsletter or contact our team.
Contact Us
If you have any questions or comments regarding this Privacy Policy or our information collection practices, please contact us by sending an email to HBSB’s Chief Privacy Officer at: [email protected], or by writing to:
HOLISTIC BALANCE SDN BHD
(HEARTSANCTUARY)
17-3, 3rd Mile Square
151, Jalan Klang Lama
58100 Kuala Lumpur